Privacy policy

1. Data controller

The controller responsible for the processing of data on this website, within the meaning of the General Data Protection Regulation (GDPR), is:

BSB EUROPE SAS
10 Boulevard de l'Oise, 95000 Cergy, France
Phone: +33 (0)1 34 20 07 66
Email: contact@broadeu.fr

2. Data protection contact

For any question about data protection, you can contact us at contact@broadeu.fr.

3. Hosting and server log files

This website is built and hosted by Agoraline SARL, 42 rue Georges Boucher, 95480 Pierrelaye, France. The website data (pages, forms, statistics) is stored on OVHcloud servers in France. When you visit the website, information sent by your browser is recorded automatically (for example IP address, date and time of access, page visited, browser type and operating system, referring page). This data is necessary for the secure and stable operation of the website. The legal basis is our legitimate interest (Art. 6(1)(f) GDPR).

4. Cookies and consent

Our website uses cookies. Strictly necessary cookies are set on the basis of our legitimate interest (Art. 6(1)(f) GDPR). All other cookies (statistics) are only set with your consent (Art. 6(1)(a) GDPR). You can withdraw your consent at any time by deleting the cookies in your browser: the cookie banner will then appear again and you can change your choices via "Configure cookies". Cookies are kept for a maximum of 13 months.

• ago_cookie_message, ago_cookie_consent (BSB Europe): Stores your cookie choices
• PHPSESSID (BSB Europe): Session cookie, strictly necessary
• AGO_REFERER (BSB Europe): Where visitors to a page come from
• CONTACT_TELEPHONE (BSB Europe): Call made from the website
• _pk_id, _pk_ses (Matomo): Visitor statistics

5. Web analytics

Matomo: we use the web analytics service Matomo, operated by our service provider Agoraline on servers in France. Matomo records how visitors use the website (number of visitors, length of visits, pages viewed). This data is not shared with third parties.

This service is only activated with your consent (Art. 6(1)(a) GDPR).

6. Contact form

When you send us a request through the contact form, we process the data you provide (last name, first name, email address, phone number, type of request, city, subject, message) in order to answer your request. The legal basis is pre-contractual measures (Art. 6(1)(b) GDPR) or our legitimate interest in answering the requests we receive (Art. 6(1)(f) GDPR).

Your data is kept for three years after our last contact with you and then deleted, unless a legal retention obligation applies.

Your requests are handled by our team in France. Requests for quotations are not passed on to BROAD Group in China. For technical questions, our team may pass on the technical content of your question (for example translated or rephrased) to BROAD Group in China in order to answer it.

Google reCAPTCHA: to protect the form against spam, we use Google reCAPTCHA (Google Ireland Limited). Among other things, your IP address and information about your browser are sent to Google. The legal basis is our legitimate interest in protecting the website against abuse (Art. 6(1)(f) GDPR).

7. Social networks

Our website contains links to our profiles on social networks (for example LinkedIn, Facebook). Only when you click on one of these links are you taken to the provider's website, where the provider's privacy policy applies.

8. Your rights

You have the right at any time to:

• access your data (Art. 15 GDPR)
• have inaccurate data corrected (Art. 16 GDPR)
• have your data deleted (Art. 17 GDPR)
• restrict the processing of your data (Art. 18 GDPR)
• data portability (Art. 20 GDPR)
• object to the processing of your data (Art. 21 GDPR)
• withdraw your consent at any time, with effect for the future (Art. 7(3) GDPR)

To exercise these rights, write to us at contact@broadeu.fr.

You also have the right to lodge a complaint with a data protection supervisory authority. The authority responsible for us is the Commission Nationale de l'Informatique et des Libertés (CNIL), 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France (www.cnil.fr). You may also contact the supervisory authority in your country of residence.

Last updated: October 2026